Arabic Austria Bulgarian Croatian Danish Dutch English Finnish French German Greek Hungarian Italian Norwegian Bokmål Persian Polish Portuguese Romanian Russian Swedish Switzerland Turkish Ukrainian

Common countries

Alemania Arabia Saudí Austria Bulgaria Croacia Dinamarca Finlandia Francia Grecia Hungría Irlanda Irán Israel Italia Noruega Países Bajos Polonia Portugal Reino Unido Rumanía Rusia Suecia Suiza Turquía Ucrania

More countries

Afganistán Albania Andorra Angola Anguila Antigua y Barbuda Antillas Neerlandesas Antártida Argelia Argentina Armenia Aruba Australia Azerbaiyán Bahamas Bangladés Barbados Baréin Belice Benín Bermudas Bielorrusia Bolivia Bosnia y Herzegovina Botsuana Brasil Brunéi Burkina Faso Burundi Bután Bélgica Cabo Verde Camboya Camerún Canadá Catar Chad Chile China Chipre Ciudad del Vaticano Colombia Comoras Corea del Norte Corea del Sur Costa Rica Costa de Marfil Cuba Dominica Ecuador Egipto El Salvador Emiratos Árabes Unidos Eritrea Eslovaquia Eslovenia Estados Unidos Estonia Etiopía Filipinas Fiyi Gabón Gambia Georgia Ghana Gibraltar Granada Groenlandia Guadalupe Guam Guatemala Guayana Francesa Guernesey Guinea Guinea Ecuatorial Guinea-Bisáu Guyana Haití Honduras India Indonesia Iraq Isla Bouvet Isla Christmas Isla Niue Isla Norfolk Isla de Man Islandia Islas Caimán Islas Cocos Islas Cook Islas Feroe Islas Georgia del Sur y Sandwich del Sur Islas Heard y McDonald Islas Malvinas Islas Marianas del Norte Islas Marshall Islas Pitcairn Islas Salomón Islas Turcas y Caicos Islas Vírgenes Británicas Islas Vírgenes de EE. UU. Islas menores alejadas de EE. UU. Islas Åland Jamaica Japón Jersey Jordania Kazajistán Kenia Kirguistán Kiribati Kosovo Kuwait Laos Lesoto Letonia Liberia Libia Liechtenstein Lituania Luxemburgo Líbano Macedonia Madagascar Malasia Malaui Maldivas Mali Malta Marruecos Martinica Mauricio Mauritania Mayotte Micronesia Moldavia Mongolia Montenegro Montserrat Mozambique Myanmar (Birmania) México Mónaco Namibia Nauru Nepal Nicaragua Nigeria Nueva Caledonia Nueva Zelanda Níger Omán Pakistán Palau Panamá Papúa Nueva Guinea Paraguay Perú Polinesia Francesa Puerto Rico RAE de Hong Kong (China) RAE de Macao (China) República Centroafricana República Checa República Democrática del Congo República Dominicana República del Congo Reunión Ruanda Samoa Samoa Americana San Bartolomé San Cristóbal y Nieves San Marino San Martín San Pedro y Miquelón San Vicente y las Granadinas Santa Elena Santa Lucía Santo Tomé y Príncipe Senegal Serbia Seychelles Sierra Leona Singapur Siria Somalia Sri Lanka Suazilandia Sudáfrica Sudán Surinam Svalbard y Jan Mayen Sáhara Occidental Tailandia Taiwán Tanzania Tayikistán Territorio Británico del Océano Índico Territorios Australes Franceses Territorios Palestinos Timor Oriental Togo Tokelau Tonga Trinidad y Tobago Turkmenistán Tuvalu Túnez Uganda Uruguay Uzbekistán Vanuatu Venezuela Vietnam Wallis y Futuna Yemen Yibuti Zambia Zimbabue
GBP - libra esterlina británica BGN - lev búlgaro DKK - corona danesa NOK - corona noruega PLN - zloty polaco RON - leu rumano RUB - rublo ruso SEK - corona sueca HUF - florín húngaro

A complete overview of our services

GGM Gastro provides a comprehensive range of services. This section provides an overview of what you can expect when you make a purchase from GGM Gastro.

Shopping with peace of mind

To provide peace of mind when you buy from us, we offer a range of warranties and a straightforward returns service in the event of a product being damaged etc.


Returns


GGM Gastro gives you the option of returning goods within 14 days of receipt.

Please note that GGM Gastro provides its returns service on a voluntary basis. A statutory right of revocation of 14 days applies exclusively to consumers and not to commercial buyers.

Please contact our customer service team at reklamation@ggmgastro.com to exchange your goods. They will provide you with a return slip which must be affixed to the outside of the goods or the returned package so that the return can be processed. Consignments returned without a return slip may be subject to significant processing delays.

For goods sent by a forwarding agent, we are happy to arrange return transportation at your expense. Please contact customer service for details of the cost. For insurance reasons, you must always submit a photograph of the securely packaged goods prior to transportation by a forwarding agent.

If you are returning an item which was delivered by DPD or UPS, you may return the goods using a delivery service of your choice.

Differently than usual you receive a refund of the purchase price with us after receipt of the commodity under following conditions.

Terms of the returns service
- The return must be announced at the latest 14 days after receipt of the commodity with ggmgastro. You can do this via the e-mail address reklamation@ggmgastro.com or via our telephone customer service.
- The return must be confirmed by a service employee of ggmgastro (in writing).
- The goods must be unused and undamaged. If the product consists of different parts, the product must be complete.
- The goods must be packed in the original shipping packaging so that they are safe for transport.
- The goods are packed as original (protective films, protective materials, lashing straps, etc.).
-Special constructions, B-goods, articles procured individually at the customer's request and spare parts are excluded from the return service.
-The costs and the transport risk for the return transport are borne by the customer.

Processing fee:
- The handling fee includes the costs for receiving, inspecting and storing the goods.
- If the return is requested up to and including 7 days after receipt of the goods and then confirmed, ggmgastro does not charge a handling fee.
- From the 8th day on, 25% of the net value of the returned item (but no more than 120,- EUR) will be deducted from the refund amount for the processing of the return.



Tipos de garantía


Garantía de repuestos:

Garantía del fabricante de 1 año en piezas de repuesto desde la fecha de la factura. Los electrodomésticos que funcionan con gas y los que no tienen un enchufe deben estar conectados por un técnico homologado. Durante la puesta en marcha inicial de refrigeradores y congeladores, los parámetros deben ser establecidos por un técnico homologado. El incumplimiento dará lugar a la anulación de la garantía. La factura del técnico debe conservarse durante el período de garantía.

Los siguientes materiales están excluidos de las reclamaciones de garantía: materiales de vidrio, sellos, material de sellado, cerámica, arcilla de fuego y piezas de desgaste así como elementos térmicos.

Shipping methods

We offer a range of shipping methods.


Within Germany


Uninsured
Uninsured - 0,00 € - 5-6 working days

Insured
Insured - 9,90 € - 5-6 working days

C.O.D
C.O.D - 49,90 € - 5-6 working days (up to gross value 5.000 €)



Within Europe


Costs for delivery within Europe are available upon request.



Outside Europe


Costs for delivery outside of Europe are available upon request.

Technical service

Take advantage of our comprehensive technical service.


Network of technicians


You can rely on our nationwide network of technicians!
If you have any questions, we have a network of more than 500 technicians who can provide expert professional assistance.


Replacement parts


We are happy to assist you if you require a replacement part for a product which you purchased from us. We keep a large number of replacement parts in stock.
We have excellent contacts with our manufacturers so we can stock a large selection of replacement parts with fast delivery times.
You also have the option of taking out replacement parts warranty when you buy our products.

Always get the best price


Low price guarantee


We always strive to give you the best price. However, if you do find an identical product at a lower price please let us know. Simply fill out this form and we will contact you as soon as possible with a new offer. We are sure to offer you a lower price.*


*This offer applies only if evidence of the lower price is provided. It excludes sales, remainder sales, B-stock and second-hand goods.

Hinweise zur Produktpflege


Pflegehinweise


Für eine lange Lebensdauer unserer Produkte ist die regelmäßige Pflege Grundvoraussetzung. Bitte beachten Sie daher die Wartungs- und Pflegehinweise in den Bedienungsanleitungen.

Hier finden Sie unsere Hinweise zur richtigen Produktpflege.

Beneficios

estudio

Entrega sin gastos de envío

dentro de España

Pago seguro

Estándar de seguridad PCI DSS y método de pago certificado

Contacto

GGM Gastro Hispánica Felip II Nr. 114 Local 5 | Barcelona (España) Número de Identificación fiscal: ESB67167411
Sala de exhibición - Showroom Spain Av Meridiana 525 Local 08016 | Barcelona (España)
Horario abierto De Lunes a Viernes De 09:00 - 18:30

GGM Gastro International GmbH

Sobre nosotros Presencia en ferias Vídeos de productos
Contacto Condiciones Generales NOTA LEGAL Protección de datos

Servicio

Nuestros servicios Showroom
Preguntas frecuentes Costes de envío Métodos de pago Datos bancarios Garantía Daños de transporte

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Métodos de pago

Certificaciones

Por favor tenga en cuenta

Tenga en cuenta que las descripciones de productos (en términos de color, forma y calidad) y los precios están sujetos a cambios de valuta precio sin previo aviso.

Copyright 2020 © GGM Gastro International GmbH. * | All prices plus VAT 19%, incl. Delivery